AI to revolutionize the shopping experience

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Artificial Intelligence (AI) can revolutionize the shopping experience by using recommendations and personalization.

Artificial Intelligence (AI) can revolutionize the shopping experience by using recommendations and personalization.

AI is transforming people’s shopping by providing personalized recommendations and making it easier to find the perfect present for your loved ones. According to the Marketing AI Institute, 63% of consumers now expect personalization as the standard. How can AI help transform the consumer shopping experience?

“AI technology can transform the shopping experience. Companies like Amazon have shifted shopping trends from the traditional mall and brick-and-mortar stores to online, next-day delivery systems. AI is pushing that even further by making the experience seamless for the customer, particularly when shopping for loved ones, friends, and colleagues,” said Brian Sathianathan, Co-Founder and CTO of, to the Scope Weekly, “AI-based gifting assistants are becoming an increasingly popular tool for businesses looking to improve the customer experience and increase sales. These systems can provide personalized gift recommendations, simplify the gift selection process, improve the online shopping experience, provide customized wrapping and gift-giving ideas, and help manage budgets. The case study of using Interplay to build a custom gift finder for a retail company shows the potential impact that AI-based gifting assistants can have on businesses. As the technology continues to evolve, we will likely see more and more businesses using AI-based gifting assistants to improve the customer experience and boost their sales.”

AI-powered chatbots and virtual assistants can provide personalized recommendations based on your preferences and the interests of your loved ones. AI-powered gift finders can help you find gifts easily. These AI-powered technologies analyze things like keywords and engage with customers to create personalized experiences and gift recommendations. This takes the guesswork out of shopping for others while still being more meaningful and personalized than the standard gift card or a scented candle. Additionally, AI algorithms can analyze your purchase history and the preferences of your loved ones to suggest gifts that are tailored to their interests and needs. AI can also help you discover new products and ideas you might not have considered otherwise. They analyze past purchases and provide personalized products you may not have been aware of otherwise.


AI technology can provide real-time assistance and answers to any questions about a particular product or gift. AI can help you to compare prices and find the best deals on the products you are interested in. Many AI-based gifting assistants can compare prices across multiple stores and provide customers with the most cost-effective options, saving customers money while increasing sales. Shopping online is also made easier with AI technology by providing personalized recommendations and simplifying the checkout process. One of the most significant benefits of AI-based shopping technology is the ability to create personalized gift recommendations. These systems can analyze purchase history, preferences, and other user-provided information to suggest gifts tailored to individual interests and needs. AI can help you to manage your budget and avoid overspending on gifts. AI-based gifting assistants can also help users manage their budgets and prevent overspending on gifts. These systems can analyze data such as a user’s purchase history and current budget to suggest gifts within their price range.


AI-based gifting assistants can also provide personalized wrapping and gift-giving ideas to make gifts even more special. For example, an AI-based gifting assistant may suggest a unique wrapping paper or a special note included with a gift. These systems can analyze data such as the occasion, recipient’s interests, and budget to suggest appropriate gifts, improving the customer experience by making the process more streamlined and tailored to their needs.

AI technology is transforming the shopping experience by making it easier and more enjoyable. With personalized recommendations and real-time assistance, AI is helping people to find the perfect gifts for their loved ones and themselves.

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