The Bay Area’s ever-changing weather and diverse architecture demand a level of precision and expertise when it comes to roofing. Few companies in the region have garnered the level of respect earned by Above and Beyond Roofing and Tear off Services and Above and beyond Removal services. Led by husband-and-wife team Johanny and Felix Howard, the company has built a reputation for quality, integrity, and unmatched customer service in both roofing and cleanup services. With their contractor licenses in hand and a passion for excellence, they’ve been transforming roofs—and their clients’ experiences—for years.
We sat down with Johanny and Felix to learn more about their journey, their philosophy, and what it takes to run a top-tier roofing business in one of the most competitive markets in the country.
—
SW News: Johanny, Felix, thank you for sitting down with us today. Let’s begin by discussing how Above and Beyond Roofing and Tear Off Services came to be established. Can you tell us about your journey into the roofing industry?
Felix Howard: Thanks for having us! Our story is a bit of a journey of opportunity. I’ve always had a passion for working with my hands—whether it was fixing things around the house or tackling small home improvement projects. Eventually, I realized I wanted to make this a career. Johanny and I started doing some smaller roofing jobs for family and friends, and it quickly grew into a full-fledged business. The name “Above and Beyond” comes from our desire to offer more than just a standard roofing service. We wanted to stand out by giving our clients more than they expected—whether that’s through attention to detail, exceptional cleanup, or just providing a higher level of care in every project we take on.
I couldn’t be happier work with Felix. He provided a clear estimate, explained all of my options, and answered all of my questions. I highly recommend Felix for anyone in need of roofing services! Wendy z – Hired on Thumbtack
Johanny Howard: For me, it was about creating a business we could both be proud of. With my background in customer service and administration, I was confident that we could provide clients with an exceptional experience, starting from their initial contact until their completion of the job. We wanted to create a company that wasn’t just about roofing; it was about a positive experience for everyone we work with.
SW News: That’s a wonderful approach. Can you tell us more about your company’s core services and what sets you apart from others in the area?
Johanny Howard: Of course! We specialize in both residential and commercial roofing, from simple repairs to full installations. But what really sets us apart is our commitment to thoroughness. We’re not just focused on getting the job done—we’re committed to doing it right every time. Whether it’s asphalt shingles, tile, or metal roofing, we invest extra time to ensure proper installation. We consistently guarantee flawless cleanup.
Final inspection passed. Today, as owner, checked roof personally! Great job by Felix and team! Dry rot repaired, new belly ribbon strip replaced and secured! Good communication and most competitive bid of all 7 bids!! Will have Felix bid on other jobs upcoming! Ron R. Oct 10, 2024 – Hired on Thumbtack
Felix Howard: Exactly. Our clients often mention how impressed they are with the cleanup process. We understand how important it is to leave a job site spotless. Although roofing can be a messy process, we make sure to leave no debris behind and safeguard their property. Our team takes pride in this meticulous attention to detail—it’s part of our commitment to exceeding expectations.
SW News: This question is for Felix. I came across a post on Nextdoor where you were depicted as a local hero fighting crime. Why don’t you tell us about it?
Felix Howard: Last Tuesday proved to be quite an eventful day on the job. While returning to my job site on Arlington Blvd in El Cerrito, I spotted a vehicle in the customer’s driveway that seemed out of place. Upon closer inspection, I realized that several of the company’s tools were inside the vehicle, which shouldn’t have been there. Acting swiftly, I blocked the vehicle in the driveway and contacted emergency services. Thanks to a quick response, both thieves were apprehended. Even though, the homeowner initially didn’t want to press charges, once he saw the damages to his property and how much worse things could have been, he decided otherwise. And the police officer told him, “These roofers took big risks to protect your property.”
SW News: That’s something many homeowners and business owners can appreciate! It’s rare to find a roofing team that’s so meticulous about the cleanup. What’s been the most rewarding part of running Above and Beyond Roofing and Tear off Services for you two?
Felix Howard: Witnessing our clients’ satisfaction upon completion of the job is the most fulfilling aspect for me. We’re not just contractors—we’re problem solvers. When a roof is leaking or a business is dealing with roofing issues that affect their operations, we’re able to help them resolve those challenges. The satisfaction of knowing we’ve improved their lives, whether it’s a homeowner or a commercial property owner, is incredibly rewarding.
Johanny Howard: I completely agree with Felix. I also find immense fulfillment in working together as a team. Running a business with your spouse comes with its challenges, but it’s amazing to see how far we’ve come. We’re able to build something lasting together that helps people. There’s nothing more rewarding than receiving a thank-you note or a recommendation from a satisfied client. It validates all the hard work we’ve put into this business.
SW News: You’ve built a reputation for providing excellent service and quality work. Your reviews on Thumbtack are outstanding. How do you ensure that you maintain that high level of service, especially with a growing business?
Felix Howard: One of the key ways we maintain high standards is through the training of our team. Every single person we hire shares our core values: commitment to quality, integrity, and attention to detail. We don’t just hire anyone—we hire people who align with our vision and who take pride in their work.
Johanny Howard: We also invest in the latest tools and materials. We remain up to date with the constant evolution of roofing technology and techniques. Whether it’s the best new roofing materials or the latest safety equipment, we want to offer the best to our clients. But beyond that, it’s about communication. We keep our clients in the loop throughout the process, and we’re always here to answer their questions.
SW News: That’s such a great philosophy. Now, we’re based in the Bay Area, and the climate and weather can vary a lot from region to region. How do the local weather conditions affect your work?
Felix Howard: The Bay Area weather can be unpredictable—especially with all the microclimates we have here! One minute it’s sunny, the next it’s foggy or rainy. It’s important to know how to work around the weather and ensure that we’re never compromising quality or safety. That’s why we’re meticulous about timing. We only schedule roof repairs or installations during weather windows that allow us to complete the job without rushing or taking shortcuts.
Johanny Howard: Exactly. We also make sure to use the most durable materials for each project, based on the specific needs of the home or business. For example, homes in coastal areas might need more resistant materials due to saltwater exposure, while places in the hills might require extra attention to prevent leaks from seasonal rains. Every roof is unique, and we make sure we understand the challenges the local environment presents. And with our debris removal service, you can be sure that we leave your property in a top-notch condition.
SW News: You both clearly bring a lot of expertise to the table. Before we wrap up, what advice do you have for homeowners looking for a roofing contractor in the Bay Area?
Felix Howard: Make sure the company you choose has a license and insurance. That’s step one. Then, do some research—check reviews, ask for references, and make sure they’re knowledgeable about the specific needs of your home. A trustworthy roofing contractor should take the time to understand your concerns and give you honest, transparent advice.
Johanny Howard: I’d also add that communication is key. A reliable contractor should keep you informed every step of the way. If you don’t understand something about the project or materials, don’t be afraid to ask questions. A competent contractor will ensure your comfort with the process and the decisions made.
SW News: Great advice. Johanny, Felix, thank you so much for sharing your story with us today. It’s clear that Above and Beyond Roofing and Tear off Services is built on a foundation of quality and care. We look forward to seeing your continued success!
Felix Howard: Thank you so much! It was a pleasure to talk with you.
Johanny Howard: We really appreciate the opportunity to share our journey. Thanks again!
SW News: Finally, how does someone needing your roofer and removal services should contact you?
Felix Howard : That is simple enough, to learn more about our roofing services or to schedule a consultation, call us at (510) 393-1467 or visit Above and Beyond Roofing and Tear off Services website at https://aboveandbeyond-roofing.com/ and https://aboveandbeyondroofremoval.com/. You can follow us on Instagram, where I post almost daily while on a site.
Let us know that you saw this article on SW News, and we will give you a discount!
Video: courtesy of Felix and Johanny Howard.
Main image: macayran / Pixabay